Why the $7.99?
Paying $0/month, you are able to have only one SMART home device solution for your home. With the $7.99/month, you are able to choose as many SMART home devices you want which will include more features.
What if I am on the free service currently and want to upgrade?
Add your SMART home devices to your cart, as well as the subscription on the Shop page, check out, and your credit card will be charged for your first month of service.
How is ReadyHome Lite different from competitors like Nest or Dropcam?
Unlike Nest and Dropcam, you can upgrade to a self-monitored service with the flexibility to add many different types of devices. And if you decide you need home security, you can move up to ReadyHome and use the same devices you purchased for ReadyHome Lite at any time.
Is there a contract for ReadyHome Lite?
No. You pay for the devices up front and get basic service at no charge and no contract required. You can also upgrade to the monthly service with no contract, all from the website. If you choose to upgrade to the full ReadyHome service, a professional installer will visit your home and set up your devices to work with ReadyHome. Simply contact Comporium to speak with an agent about upgrading.
I currently have ReadyHome service. How is this different?
You currently subscribe to a fully monitored security service that has been professionally installed and is monitored by our certified monitoring station. So you enjoy all of the features and functionality of the ReadyHome platform and possibly the benefits of a bundle discount on your bill. ReadyHome Lite is for folks that do not want security monitoring and enjoy a “Do-It-Yourself” or DIY product. ReadyHome Lite is not eligible for any bundle discounts.
Shipping and Returns
- Products will be shipped via UPS ground.
- Your tracking number will be emailed to you once the products have shipped.
Returns and Warranty Policies
- Return Policy
- Products that you have purchased from ReadyHome Lite can be returned within 30 days from the date of purchase.
- For your return, you are responsible for the shipping charges to send the product back.
- Bundles must be returned as a unit. We are unable to accept partial returns.
- Refunds will be granted once the product has been received.
- Warranty Policy
- Products that you have purchased from ReadyHome Lite will have a 30-day warranty from the date of purchase.
- Within the 30-day window, we will be able to send you a replacement device along with a prepaid shipping label to send the faulty device back.
How do i change my password?
Log in with your email address and click Forgot Password. Follow the prompts to receive an email to reset your password.
How do I update my credit card?
Log in with your email address and password and click Manage Subscription on the right hand side under Account Details. Your Subscription will appear with a Manage drop down menu. From there, click View/Update Card and follow the prompts.
When will I be billed for my subscription?
Your subscription will be billed every 30 days from the date of purchase.
How do I update my address?
Log in with your email address and password and click Manage Subscription on the right hand side under Account Details. Your Subscription will appear with a Manage drop down menu. From there, click Update Address and follow the prompts.
How do I cancel?
Log in with your email address and password and click Manage Subscription on the right hand side under Account Details. Your Subscription will appear with a Manage drop down menu. From there, click Delete Order and verify that you want to cancel. You will receive a confirmation email with your cancellation.
Can I cancel at anytime?
Yes, the great thing about ReadyHome Lite is there is NO contract, no commitment.
Can I change the email address associated with my account?
Please contact Support and we will be happy to assist.
How do I contact support?
Click on the Help Button ('?' on mobile devices) at the bottom of your screen to submit a form to Support or feel free to call 844-529-0698. Our hours are 7am-10pm EST.